Welcome to the NEW Berkeley Unified School District Technology Help Desk


In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Click the Open a New Ticket button to the right to create a Help Desk ticket. Full instructions for creating a Help Desk ticket are here.

System System Status Page
Google Services https://www.google.com/appsstatus
Clever https://status.clever.com
Zoom
https://status.zoom.us/
Illuminate
https://status.illuminateed.com/